What it does

Quickie quietly watches your business and drops a notification in your bell whenever something noteworthy happens. From the bell you can read each alert, jump straight to the customer it's about, mark everything read, or clear the list. Your inbox keeps every notification, a page at a time. Notifications are per-user: your read/unread state is your own, so marking one read on your phone won't change anything for a teammate.

Quickie raises these kinds of notification:

Payment received — a payment was recorded against one of your invoices.
Quote accepted — a client accepted a quote.
Invoice overdue — an invoice has passed its due date still unpaid.
Marked paid by client — a client used the public invoice page to say they've paid.
New booking request — someone asked for a clean through your booking page.

Owners also get three about the business's books (see Banking & bank feeds and Budgets). These open the bank account or budget rather than a customer:

Bank feed — a bank connection's access expires within a week or has expired, or a sync failed.
Bank approval — new bank lines arrived with explanations waiting for your approval.
Budget overspend — a cost category went over its budget for the month (once per category per month).

Two things keep the bell tidy:

Repeats roll into one. Several payments from the same customer, several of their invoices going overdue, or several invoices they say they've paid show as one notification carrying the latest, brought back to the top — not a row each. Once everyone has read it, the next one starts a new notification.
Opening the customer clears it. Every notification opens the customer it's about. If you open that customer's page any other way — from a round, an invoice or the search — their unread notifications are marked read for you, and the badge catches up.

Where to find it

The bell — the bell icon in the top header, to the right of the search box, on every page once you're signed in.
The inbox — See all notifications at the bottom of the bell, or go to /dashboard/notifications.

Step by step

See if you have anything new

Look at the bell. If you have unread notifications, a small badge appears on its top-right corner showing the count (it shows 9+ once you pass nine). No badge means you're all caught up.

Open the bell and read them

Click (or tap) the bell.
A panel opens headed Notifications.
Each entry shows an icon for its type, a short title, a line of detail, and when it happened.
Unread entries are highlighted with a faint tint and a small dot beside the title.

Opening the bell refreshes the list, so it always shows the latest.

Open a notification (and mark it read)

Click any entry. Two things happen:

If it was unread, it's marked read straight away (the badge count drops by one).
Quickie takes you to the customer the notification is about.

Look back through everything

Open the bell and click See all notifications.
The Notifications page lists everything, newest first.
Click Unread to see only what's new, or All to see everything again.
Click Load more at the bottom to go further back.
Click any entry to mark it read and open the customer.

Mark everything read

Click Mark all read — in the top-right of the bell (it only appears when you have unread items) or at the top of the inbox. The badge clears and every entry is marked read. This doesn't delete anything.

Clear notifications from your bell

Hover over an entry in the bell and click its X to clear just that one.
Click Clear all in the top-right of the bell to clear them all.

Clearing is just for you — your teammates still see their own.

Mute the types you don't want

If a certain kind of alert isn't useful to you, you can stop it appearing in your bell:

Open the avatar menu (top-right) and choose Settings.
Open the Notifications tab and find the Your notifications card.
Under In-app alerts, untick any type you want to hide.
The change saves immediately (you'll see a "Notification preferences saved" confirmation).

Muting only affects your bell — your teammates still see their own alerts as normal.

What each screen shows

The bell (header):

A badge with the unread count (or 9+), shown only when you have unread notifications.

The bell's panel:

Notifications heading with Mark all read (when you have unread items) and Clear all.
A scrollable list of your most recent notifications, each with type icon, title, detail and date.
"You're all caught up." when there's nothing to show.
See all notifications at the bottom, to open the inbox.

The Notifications page (inbox):

All and Unread buttons — the Unread button shows how many are unread.
Mark all read.
The list of notifications, newest first, unread ones tinted with a dot.
Load more when there are older notifications to show.
"Nothing unread" or "No notifications yet" when the list is empty.

Settings → Notifications → Your notifications → In-app alerts:

A tick-box per notification type with a short description. Ticked = shown in your bell; unticked = muted.

Tips & good to know

Notifications are read state per person — marking them read is just for you.
Clicking an entry both reads it and opens the customer, so it's the quickest way to act on something.
A notification that has rolled up repeats shows the latest one; the customer's page shows the full history.
The bell shows your most recent notifications; the inbox has the rest.
Muting a type hides future and existing alerts of that type from your bell; it doesn't affect emails (those are controlled separately — see the Settings guide).
While an operator is viewing your account for support, the inbox is read-only and nothing is marked read.

Troubleshooting

The badge won't clear. Open the bell and click Mark all read, or open the unread items one by one. If the count looks stale, reopen the bell to refresh it.
A notification I'd read came back. Something new happened about the same customer — another payment, another overdue invoice — so the notification was brought back to the top with the latest.
A notification disappeared from Unread without me clicking it. You (or you in another tab) opened that customer's page, which marks their notifications read.
I'm not getting a type of notification. Check Settings → Notifications → In-app alerts — that type may be unticked (muted). Re-tick it.
A teammate sees a notification I don't (or vice-versa). That's expected: read/unread state is per-user, and each person can mute different types.
Nothing ever appears. Notifications are only raised by the five events above. If none of those have happened yet, the bell will simply say you're all caught up.

Notifications