What it does

Quickie comes in three plans. The Solo plan is free forever for a single user; Pro and Business are paid plans that unlock automations, online payments, the route planner, reporting and more. You manage everything from the Plan & billing card in Settings.

| Plan | Price | Best for | | ---- | ----- | -------- | | Solo | Free | A one-person round — contacts, jobs, quotes, invoices and manual payments, up to 50 active clients. | | Pro ⭐ | £29/month (or £290/year) | A growing round that wants automatic customer messages, online card payments, the customer portal & booking form, the route planner with live ETAs, reports & forecast, and up to 5 team members. | | Business | £79/month (or £790/year) | Established firms — everything in Pro plus unlimited crew, the audit log, advanced exports and API access. |

Annual billing gives you two months free versus paying monthly.

Usage: the paid plans include a monthly allowance of automated customer messages (the booking confirmations, reminders, on-my-way and review-request emails Quickie sends for you) — 1,000 on Pro, 5,000 on Business. If you send more in a month, the extra is billed at a small per-message rate.

Where to find it

Open the avatar menu (top-right) → Settings, then find the Plan & billing card (URL /dashboard/settings?tab=billing).
The public price list is at [/pricing](/pricing).

Owner-only: only an organisation owner can change the plan or manage billing. Members see the card but the buttons are disabled.

Step by step

See your plan and usage

Open Settings → Plan & billing.
The card shows your current plan and its status (Active, Trial, Payment due…), plus a usage bar for automated messages this month.

Upgrade or switch plan

In the Plan & billing card, pick Monthly or Annual at the top.
Click Upgrade to Pro / Choose Business (or Switch to…) under the plan you want.
If you don't have a subscription yet, you're taken to Stripe Checkout to enter your card; once paid you're returned to Settings and your features unlock right away.
If you already subscribe, the change happens immediately and is charged pro-rata for the rest of your billing period.

Downgrade

To a cheaper paid plan: click Switch to… — the change applies and Stripe puts a credit on your account towards your next invoice, so you never pay twice.
To the free Solo plan: click Switch to Solo. You keep your paid features until the end of the period you've already paid for, then the plan drops to Solo.

Manage your card & invoices

Click Manage billing & invoices (shown once you're on a paid plan).
You're taken to the Stripe Billing Portal, where you can update your card, download invoices, or cancel.

What each screen shows

Plan & billing card — current plan + status, the monthly message-usage bar, a Monthly/Annual toggle, the three plan options with prices, and (when subscribed) a Manage billing link.
A warning banner appears if a payment fails (you get a 7-day grace period to fix your card before features pause) or if your subscription has lapsed.
Stripe Checkout / Billing Portal — Stripe's own secure pages for paying and managing your subscription.

Tips & good to know

Nothing is ever deleted. If you downgrade or a payment fails, your data stays put — premium features simply switch off until you re-subscribe.
Annual = two months free. Switch the toggle to Annual to compare.
Free plan limits. Solo is one user and up to 50 active clients; automations, online payments, the route planner, reports and the audit log are paid features (you'll see a small "Pro" badge where they're locked).
Allowance resets monthly. The automated-message counter starts fresh each calendar month.

Troubleshooting

"Online billing isn't configured yet." — Stripe billing hasn't been switched on for this deployment. Contact support; you can keep using the free plan in the meantime.
A feature is greyed out with a "Pro" badge. — It's not in your current plan. Open Settings → Plan & billing and upgrade.
A payment failed. — Open Manage billing & invoices and update your card before the grace period ends to keep your features.
The button does nothing / I'm a member. — Only owners can change the plan. Ask your organisation's owner.

Related guides

Settings — business details, targets and automation toggles.
Automation — the auto messages and digests that count towards your allowance.
Customer Comms & Reviews — the customer-facing messages Quickie sends.
Team & Members — inviting teammates (seat limits depend on your plan).

Plans & Billing